Outloook and IMAP help

Here is some good things to know about IMAP

Subscribing to folders on the server

  1. First, subscribe to folders on our server (this will sync the folders between Outlook and our server).
  2. Right Click on the email account or inbox and select “IMAP” folders.
  3. Click on Query, which will bring up a list of folders.
  4. Click on each folder and click on the “subscribe” button. A folder icon will be to the left of any subscribed folders.

Folders displayed in Outlook

  1. Your active inbox will have a yellow envelope displayed on the folder
  2. Your Outlook “Junk E-mail” folder will have a red circle with a line through it. This is Outlook’s junk filter
  3. Your DoorPI “Junk-Mail” folder will be plain. This holds emails that our server deemed questionable. Using http://inbox.DoorPI.net website, you can mark these as “not junk” if needed. Otherwise messages will auto delete after 4 weeks.
  4. Your “Trash” folder is the trash folder on our server.
  5. Your “Sent-Mail” folder is the sent-mail folder on our server.
  6. If the “Sent Mail” folder has a small white envelope on it, then Outlook is setup to use it to store sent items for this account.

Sent items:

  1. When you send your first email from the new account, Outlook will ask what to do with it.
  2. If you subscribed to the “Sent-Mail” folder as described above, then you can select that.
  3. If you didn’t come into that, you can get to it by going back into tools->account settings->change settings->more settings, then click on the “folders” tab, where you can specify where to save “sent items”

Deleted items:

  1. By default, deleted items will remain with a line through them and are not moved to the "Trash".
  2. You can hide them by clicking on View->Hide Messages Marked for Deletion.
  3. You can manually "drag" one or more to the "Trash" folder or any other folder.
  4. You can "Purge" them by clicking on Edit->Purge on the menu at the top.  Be warned, this permanently deletes them.  You can't get them back.